Soniqmantra Private Limited (“Kutuki” or “We” or “Us” or “Our”) is concerned about the privacy of the data and information of users (“You”or “Your” or “Yourself”) accessing the services on Kutuki’s Servicess, mobile sites or mobile applications (“Services”).
COLLECTION AND STORAGE OF INFORMATION 1.1. The Information (which shall also include data) provided by You to Kutuki or collected from You by Kutuki may consist of “Personal Information” and “Non-Personal Information”.
1.3. Such Personal Information may be collected in various ways including during the course of You registering as a user on the Services, registering as a merchant / customer on the Services, availing certain services offered on the Services. Such instances include but are not limited to participating in any online survey or contest or otherwise or posting user reviews or otherwise doing any activities on the Services.
1.5. Kutuki may also collect information other than Personal Information from You through the Services when You visit and / or use the Services. Such information may be stored in server logs. This Non-Personal Information may include but not limited to Your geographic location, details of Your telecom service provider or internet service provider, the type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc.), the operating system of Your system, device and the Services You last visited before visiting the Services or the duration of Your stay on the Services is also stored in the session along with the date and time of Your access.
1.8. You hereby represent to Kutuki that:-
1.10. Your Information will primarily be stored in electronic form however certain data can also be stored in physical form. We may store, collect, process and use your data in countries other than Republic of India but under compliance with applicable laws. We may enter into agreements with third parties (in or outside of India) to store or process your information or data. These third parties may have their own security standards to safeguard your information or data and we will on commercial reasonable basis require from such third parties to adopt reasonable security standards to safeguard your information / data.
PURPOSE FOR COLLECTING, USING, STORING AND PROCESSING OF INFORMATION Kutuki collects, uses, stores and processes Your Information for any purpose as may be permissible under applicable laws (including where the applicable law provides for such collection, usage, storage or processes in accordance with the consent of the user) and shall include the following:
2.1. to facilitate Your use of the Services; 2.2. to respond to Your inquiries or fulfil Your requests for information about the various services offered on the Services; 2.3. to provide You with information about services available on the Services and to send You information, materials, including any email alerts, transactions with Us and competitions and promotions that you take part in and offers, if any; 2.4. to send You important information regarding the Services, changes in terms and conditions, user agreements, and policies and/or other administrative information; 2.5. to send You surveys, newsletters, statistics about users, traffic patterns and marketing communications; 2.6. to personalize Your experience on the Services by presenting advertisements, services and offers tailored to Your preferences; 2.7. to help You address Your problems incurred on the Services including addressing any technical problems; 2.8. if You avail of any service from the Services, to complete and fulfil the same. 2.9. to protect the integrity and for proper administering of the Services; 2.10. to conduct internal reviews and data analysis for the Services; 2.11. to third parties selected by Kutuki as part of aggregated and anonymised statistics about users, traffic patterns etc. of Kutuki’s Services(s); 2.12. to conducting academic research, surveys, analytical studies on various aspects including user behaviour, user preferences etc.; 2.13. to respond to legal, judicial, quasi-judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law; 2.14. to implement information security practices; 2.15. to determine any security breaches, computer contaminant or computer virus; 2.16. to investigate, prevent, or take action regarding illegal activities and suspected fraud, 2.17. to undertake forensics of the concerned computer resource as a part of investigation or internal audit; 2.18. To process any job application You may submit; 2.19. to trace computer resources or any person who may have contravened, or is suspected of having or being likely to contravene, any provision of law including the Information Technology Act, 2000 that is likely to have an adverse impact on the services provided on any Services or by Kutuki; and 2.20. to enable a potential buyer or investor to evaluate the business of Kutuki.
[Individually and collectively referred to as (“Purposes”)]
You hereby agree and acknowledge that the Information so collected is for lawful purpose connected with a function or activity of Kutuki or any person on its behalf, and the collection of Information is necessary for the Purposes.
SECURITY 5.1. We strive to ensure the security, integrity and privacy of Your Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. We adopt adequate measures to prevent unauthorized access to Your Personal Information. 5.2. We reserve the right to conduct a security review at any time to verify Your identity. You agree to provide Us all the information that We request for the security review. If You fail to comply with any security request, We reserve the right terminate Your account with Us and prohibit Your access to the Services. 5.3. We are not liable and cannot be held liable for any breach of security or for any actions of any third parties that receive Your Personal Information. 5.4. The trademarks, logos and service marks displayed on the Services (“Marks”) are the property of Kutuki or respective third parties. You are not permitted to use the Marks without the prior consent of Kutuki or the third party that may own the Marks 5.5. Notwithstanding anything contained in this Policy or elsewhere, We shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).
A “Force Majeure Event” shall mean any event that is beyond Our reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, etc.
CHOICE/OPT-OUT You agree and acknowledge that You are providing your Information out of your free will. You have an option not to provide or permit Kutuki to collect Your Personal Information or later on withdraw Your consent with respect to such Personal Information so provided herein by sending an email to the grievance officer or such other electronic address as may be notified to You.
GRIEVANCE OFFICER In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Name: Bharath Bevinahally Raghunath
Address: 202, Manish Classic, Ranka Colony Road, Bilekahalli, Bengaluru - 560076
Phone: +91 77953 66046
Time: 3.00 pm - 4.30 pm